Your dedicated team to monitor and support your website.

We give your website '24/5'* care that you need.

We help you to serve your website’s clients better. So you can focus on your business.

Start with a FREE account

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What We Do

Our full-stack team provides a full range of development, website support, maintenance services, and more.

We are always in touch with you to help solve small but essential tasks and implement serious technical solutions. Integration with various services, work with databases, website maintenance and support services, implementation of new functionality - all this is up to us.

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Website Support

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Database Development

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Website Regular Maintenance & Development

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API Integration

Technologies We Support

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Support on Demand When You Need It

Our goal is to make it easy for you to get the online support for a website when you need it. It will save you time and money. You don’t need to hire employees or pay for services that you don’t need. We also have a free plan to pay as you go for additional services.

We can help you with immediate advice, to do regular monthly maintenance, or provide a dedicated team of developers and website support specialists.

To start using our service you simply need to create an account. That’s really easy.

We will assign you dedicated resources on demand.

Create an Account

Pricing plans

Choose a Plan that is right for you.

  • Free plan
    $0 per month
    Feature

    Our Free plan includes...

    • Free Get Help Widget
    • Development rate: $9.99 per 10 min interval of support
    • Development rate: $59.94 per hour
    Choose this plan
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    Light Web Support plan
    $149 $249 /month
    Feature

    Our Light Web Support plan includes:

    • Get Help Support
    • 2 hours of web support every month.
    • Hours you didn’t use can be accumulated over a six-month period maximum. You can accumulate up to 12 hours for your web support.
    • Extra work hours will be charged $60 per hour with this plan.
    Choose this plan
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    Silver Web Support plan
    $240 $349 /month
    Feature

    Our Silver Web Support plan includes:

    • Get Help Support
    • 4 hours of web support every month.
    • Hours you didn’t use can be accumulated over a six-month period maximum. You can accumulate up to 24 hours for your web support.
    • Extra work hours will be charged $60 per hour with this plan.
    Choose this plan
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    Platinum Web Support plan
    $499 $599 /month
    Feature

    Our Platinum Web Support plan includes:

    • Get Help Support
    • 12 hours of web support every month.
    • Hours you didn’t use can be accumulated over a six-month period maximum. You can accumulate up to 72 hours for your web support.
    • Extra work hours will be charged $60 per hour with this plan.
    Choose this plan

Install our free Get help button

To increase your sales

Improve communication with your users - stay in touch with them, get feedback from them.

Free Get Help Widget

Let your users stay in touch with you. Let them easily and simply contact you for help and share feedback. Get notified of every request and show them that you really care about them.

You don't need to order development - just customize the Get Help button and the page with the request form for the design of your site.

you can make it easily and quickly

Just a couple of minutes - and you will have a dashboard in which all the information received will be combined.

01 Create an account

Select the appropriate Plan and register an account.

02 Add a script to your website

Copy the script and paste it into your site's code. This will only need to be done once. If you need help with this, you can always contact our technical support team for help.

03 Customize Get Help page and button for the design of your site

Upload your logo, choose colors, add a description - you won't need a designer or developer, because it's very simple.

04 We assign to you a dedicated support

Our team is always in touch to quickly get to work if you need it.

05 Click a button when you or your customer needs help

By clicking on the Get Help widget, visitors to your site can fill out a form and report a problem, request help, or share feedback with you.
Start with a FREE Account

How Does First Support Team Work?

The First Support Team is here to provide you and your website visitors with technical support. We have a three-layer support system.

First Layer Support Team

The First Layer Support Team is responsible for receiving requests. This team receives requests and can provide some technical advice within technologies that we work with.

It can check your website status and provide some general support to your website visitors. All requests should be initiated via your special Request Form at the First Support Team website.

Second Layer Support Team

After receiving a support request, the First Layer Support Team reviews it. If this request needs advice or there is a fast and easy solution, the First Layer Support Team can assist with it.

If the request needs special work or fixes on the website's front-end or back-end, this request will be transferred to the Second Layer Support Team. This special team of developers focuses on web updates, plugins, SSL settings, CSS, Javascript, HTML technologies, WordPress website support, Big Commerce, Shopify.

Third Layer Support Team

If the request needs special work of expert level technicians on the website front-end, backend, or database, this request will be transferred to the Third Layer Support Team.

This is a special team of expert level developers that is focused on more advanced requests or more complex development. This work can include web updates, plugins, SSL settings, CSS, Javascript, HTML as well, as PHP, Laravel, Yii, Yii2, Vue, Nuxt, Bootstrap, MySQL, PostgreSQL, Firebase, MongoDB technologies and API integrations.

Have any questions?

Please contact us, we will answer all your questions.

Ada